We love to put a smile on Mum & Dad's face!
And since we're run by parents, we know all it takes is a happy child! Hmmm not always an easy task...
And so the journey for husband & wife team, Scott & Felicia Thomson, started in February 2009 to find baby and children's products to help comfort, care for & let's be honest, pander to their daughter, Sienna. The vision for Motherslove was to not only provide quality products, but to also offer exceptional & reliable service.
Since the launch of Motherslove, we have already built up a range of over 3000 products, and served over 10,000 customers. We have also set-up the Motherslove Facebook page plus our Motherslove Baby Blog, and established our newsletter to communicate with like-minded mum's & dad's. And for the best customer experience we have just launched our new website to ensure an easy and satisfying shopping experience.
Motherslove seeks to offer a fun and enjoyable shopping experience by:
- Listing accurate product details, and honestly responding to customer queries
- Promptly delivering orders, and quickly reporting order delays to customers
- Continuously improving our service, products and operations to maximise customer value
- Seeking to provide a sense of community for new and existing Motherslove customers
We strive to offer a high level of service, and are keen to provide further information via our email contact details on any of the products we stock. We will also promptly deliver products, and in the rare case of a delay, ensure clear communication of the revised delivery date.
We hope you enjoy our unique products and satisfying shopping experience. Please use our contact page by clicking the 'Contact Us' link above, or join our facebook page to offer feedback on ways to improve our service or to suggest products to add to our range.
See our testimonials for feedback from Motherslove customers.
Scott & Felicia Thomson.
The Motherslove Management Team.
Office/warehouse: 2/6-12 Mills Street
Cheltenham VIC 3192
(Not a shopfront, all sales are placed online & shipped)
ABN 48 783 984 407